Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use Website Survey System (“we”, “our”, or “the Service”), whether as a survey creator or respondent.

1. What Information We Collect

From Survey Creators:

• Name and email address
• Login details
• Payment information (processed via Stripe)

From Survey Respondents:

• Responses to survey questions (including optional demographic data)
• IP address and country
• Browser/device data (for basic analytics or troubleshooting)
• Media files if uploaded (audio, video, images)

2. How We Use Your Information

• To operate and improve the survey platform
• To store and manage survey data
• To provide support
• To process payments via Stripe
• To enforce spam protection and country-based restrictions
• To send product updates (only with your consent)

3. Cookies and Tracking

We use cookies to manage login sessions and user preferences. Our site uses Google reCAPTCHA to prevent spam; usage of this feature is subject to Google's Privacy Policy and Terms of Service.

4. Data Sharing

We do not sell or rent your information. We may share data with trusted third parties solely for the purposes listed above, including:

• Stripe (for billing)
• Google reCAPTCHA (for security)
• Legal authorities if required by law

5. Data Retention

• Survey data is retained until deleted by the survey creator or during system maintenance
• User account data is retained until you request deletion

6. Your Rights

You may contact us to:

• Request a copy of your personal data
• Correct or update information
• Request deletion of your account or responses

7. Security

We use HTTPS encryption, secure servers, and password-protected accounts to protect your information. Access to admin tools is authenticated and restricted.

8. Changes to This Policy

We may update this Privacy Policy as needed. If changes are significant, we will notify users by email or system message.

9. Contact Us

If you have any questions about this policy, please contact us at support@websitesurveysystem.com.